Beyond The Road

12 June - 8 September 2019

FAQs

What is Beyond the Road?
Beyond the Road is a multi-sensory sound installation, placing you inside a relaxing and meditative environment. The sound is on a continuous loop of approximately 30 minutes and the space is designed for you explore at your own pace.

How long should I expect to be inside the installation?
You should expect to be on site for approx. 1hour.
Once you have entered the experience, you will be free to leave at any time, but we anticipate that the average person will stay between 35-50 mins. Please note that no readmission will be permitted once you have left.

Can I participate if I am pregnant?
As this experience involves elements of disorientation and theatrical haze, participation is not recommended if you are pregnant or medically unfit. If you do participate then you do so at your own risk.

Is the experience suitable for children?
Any person under the age of 18 must be accompanied by an adult at all times. We do not recommend the exhibition for children under the age of 8.

Can I change my booking or get a refund?
Exchanges and refunds are not available.

I have a question about accessibility?
The venue is wheelchair accessible. Please include information about your requirements as part of your booking or contact us at beyondtheroad2019@gmail.com if you have access or mobility requirements and would like to discuss how we can support you.

I have a carer, will they be able to accompany me?
If you wish to be accompanied by a carer or companion, please get in touch with us at beyondtheroad2019@gmail.com before you book a ticket to arrange a free carer ticket.

I have allergies, will be I be affected by the scents you use in the experience?
This experience includes scent, designed to enhance your experience of the installation. The fragrance is regulated to the European and global laws under IFFRA. If you are particularly concerned about the impact of the ingredients used on your allergies, please get in touch for this information.

HOW MANY PEOPLE CAN PARTICIPATE AT A TIME?
Beyond The Road is a shared experience with other audience members and groups of up to 12 people will enter the installation at 10min intervals. If you wish to enter at the same time and you will need to purchase a ticket for the same time slot at the time of booking.

HOW EARLY SHOULD I ARRIVE FOR MY VISIT?
You should arrive ten minutes before the time on your ticket. This includes all group members. Please visit the cloakroom to drop off your belongings prior to checking in for the experience.

WHAT HAPPENS IF I ARRIVE LATE?
We cannot guarantee entry if you arrive after your scheduled time.

ARE THERE ANY CORPORATE PACKAGES AVAILABLE?
Corporate packages are available. Depending on what your requirements are, we may also be able to accommodate group bookings. Please contact us at beyondtheroad2019@gmail.com for more information.

CAN I TAKE PHOTOS?
The taking of photos is not prohibited but we would encourage you to try to properly engage with the experience without your mobile device

CAN I BUY TICKETS IN PERSON?
Tickets are available online in advance for all experience slots. Tickets will be available on the day subject to availability - we recommend you purchase your tickets in advance wherever possible.

I CAN'T SEE OR PRINT MY CONFIRMATION EMAIL
Please rest assured that our team will be able to look up your booking when you arrive.

IS THERE A PLACE TO STORE MY BELONGINGS?
You are encouraged not to bring bags as they will not be allowed into the experience. However, if you do arrive with bags then you will be asked to store your belongings in the cloakroom in the gallery before checking in for the experience. There will be a £1 charge per item.

I'M HARD OF HEARING OR PARTIALLY SIGHTED, SHOULD I TAKE PART?
Due to the complexity of the sound design, unfortunately no hearing loop facility is available however there will also be visual components to the installation. Any instructions will be verbally given by the ushers at the start of the experience, but they will be available in large print if required. Please contact us beyondtheroad2019@gmail.com if you have further enquiries.

WILL IT BE DARK/SCARY?
Beyond the Road is designed to be a relaxing experience but some areas of the installation will have very low levels or total darkness. Ushers will be position within the space and on hand if you require any assistance.

IS STROBE LIGHTING, FLASHING IMAGE, SMOKE OR HAZE USED AS PART OF THE EXPERIENCE?
Strobes, flashing images, and theatrical haze will be used within the experience. If you require any additional information or have any questions, then please contact us on beyondtheroad2019@gmail.com before purchasing your ticket.

STILL HAVE A QUESTION?
Contact us beyondtheroad2019@gmail.com


Ticket Terms and Conditions, as follows:

THE EVENT
1) You are participating in a multi-sensory sound installation, placing you inside a relaxing and meditative environment. The sound is a continuous 30 min loop and the space is designed to for you explore at your own pace
2) The event is a fully immersive experience, including visuals, sound and scent.
3) Anyone under the age of 18 must be accompanied by an adult (who is over 18) at all times. Proof of age may be requested upon entry.
4) The venue reserves the right to refuse the purchaser entry to the Event without their ticket. You acknowledge that THREESIXTYSOUND cannot be held responsible for Tickets that are lost or stolen.
5) You will abide by the rules and regulations of the venue which are available at the venue and may be changed at the venue's discretion and any other rules or regulations which may be included in the Ticket. Smoking is prohibited within all areas (including the use of e-cigarettes).
6) You will comply with all reasonable safety and other announcements and/or directions whilst attending the Event.
7) THREESIXTYSOUND has the right to alter or vary the programme for the Event or to reschedule or cancel all or part of the Event.
8)THREESIXTYSOUND or the venue has the right to refuse entry to the Event to any person without reason or to require them to cease participating in any activity. If you are found to be behaving in a manner deemed unsociable or potentially dangerous, in breach of these terms & conditions, the rules and regulations of the venue or any instructions or directions given to you by any official at the Event, you will be ejected from the Event without refund.
9) THREESIXTYSOUND and/or the venue has the right to search all persons and personal property and refuse admission to, or eject from, the site any person who refuses to be searched by a security official.
10) With the exception of guide dogs, you are not permitted to bring any animals to the Event.
11) You will not trade or solicit trade at the Event without the prior consent of THREESIXTYSOUND.

TICKET PURCHASE
12) The purchase of the Ticket is subject to the Ticket Seller's Terms.
13) The purchaser of the Ticket represents and warrants that the Ticket is purchased for personal use only, and that it is not purchased as part of any form of business or commercial activity (unless expressly authorised by THREESIXTYSOUND and its agents) and in particular the Ticket may not be resold or offered for resale by anyone, whether at a premium or otherwise, and may not be used for advertising, promotion or for any other trade purposes. Resale or attempted resale of a Ticket will render the Ticket void and the holder of any resold or transferred Ticket may be ejected from or refused entry to the Event.
14) The ticket price for the Event does not include anything other than entry to the Event, unless otherwise stated. See the rules and regulations of the venue to find out whether you may bring your own food and drink on site.

TICKET REFUNDS
15) All tickets are subject to any cancellation or refund provisions in the Ticket Seller's Terms.

LIABILITY
16) In the event of cancellation or rescheduling, THREESIXTYSOUND shall not be liable for any losses you suffer as a result of the cancellation or rescheduling, including but not limited to, ticket price, accommodation costs or travel expenses. 17) Neither the venue nor THREESIXTYSOUND has any responsibility for lost or stolen property. 18) Attendance of the Event is at your own risk. Neither the venue nor THREESIXTYSOUND will be held liable for any loss, cost, expense, injury or damage sustained at the venue and/or the Event except in respect of death or personal injury caused as a result of negligence by the venue or THREESIXTYSOUND, as applicable.

PUBLICITY
19) You give your express consent to the use of your likeness in connection with the production, exhibition, advertising or exploitation of any photograph, film, video and/or audio recording of the Event and/or any element thereof in any/all media throughout the world.

HEALTH AND SAFETY
20) The experience may include total darkness, strobe lighting, loud noises, scents. For your own safety, the experience is not suitable for:
   a) Persons who suffer from any type of medical condition affecting the senses of smell, vision or hearing.
   b) Persons with sensitivity to scent, loud noises or flashing lights.
   c) Pregnant women.
   d) Persons suffering from breathing or respiratory problems, such as allergies or scent sensitivities.
   e) Persons prone to motion sickness.
   f) Persons suffering from back or spinal injuries.

21) The following articles are not permitted within the venue - illegal substances, weapons, dangerous or hazardous items, political or offensive materials, glass or bottles, petrol generators, BBQ's and such other items as THREESIXTYSOUND or the venue may deem to be prohibited from time to time. Any person found in possession of such items may be refused entry into or ejected from the venue.

GENERAL
22) These terms and conditions shall be governed by English law and you submit to the exclusive jurisdiction of the English courts.
23) These terms and conditions may be enforced by the venue and THREESIXTYSOUND's affiliates, successors and assigns but may not otherwise be relied or enforced under the Contracts (Rights of Third Parties) Act 1999 by any party that is not a party to these terms and conditions.
24) If any provision of these terms and conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provisions and remainder of the agreement valid or enforceable.
25) THREESIXTYSOUND reserves the right to alter or amend these terms and conditions without prior notification and you will abide by such amended terms and conditions. It is your responsibility to check the website for the latest terms and conditions.