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Accessibility

Duke of York’s HQ, King’s Road, London, SW3 4RY
Opening hours: Monday-Sunday: 10am-6pm, last entry: 5:30pm.

ACCESSIBILITY: AHEAD OF YOUR VISIT

Accessible car parking:

Saatchi Gallery offers two disabled parking bays to the rear of the Gallery. They are located in Calvary Square, accessed via Turk’s Row off Lower Sloane Street.

At least 48 hours advanced booking ahead of your visit is essential. To reserve a disabled parking bay please email admin@saatchigallery.com or call 0207 811 3070.

Please note, that a valid Blue badge must be presented upon entry & parking is only valid for a maximum of three hours.

Free wheelchair & seating aids hire:

Wheelchairs are available for hire upon request. PLease note, availability is limited. Please email admin@saatchigallery.com or telephone 0207 811 3070 in advance of your visit. On the day of your visit, they can be collected from the ticket desk.

We also offer lightweight chairs. Please ask one of our team members upon arrival.

Wheelchairs & mobility scooters access:

Saatchi Gallery is fully wheelchair accessible with wheelchair ramp access. The Step-free entrance can be located to the right of the archway wall.

Our interior lifts are spacious enough to accommodate wheelchairs and most average-sized mobility scooters.

GALLERY FACILITIES

Toilets:

The Gallery has two disabled toilets located on the Lower Ground floor.

The hand dryers in our toilets operate automatically using motion sensors. Visitors with noise sensitivity may wish to bring tissues or paper towels with them to avoid the noise.

Baby Changing / Breastfeeding area:

Baby Changing facilities can be found in the female toilets on the Lower Ground Floor. Our dedicated breastfeeding and baby-changing area is open and free to use at any time depending on capacity. 

Lifts:

There are two passenger lifts within the centre of the Gallery which travel to each floor. Please note, floor levels are not announced audibly.

Saatchi Store:

Saatchi Store is wheelchair accessible and is located on the Ground Floor, to the right of the entrance.

Cloakroom:

Our cloakroom is located on the Lower Ground floor. There is a £1  charge per item (e.g. coats, handbags, umbrellas, small suitcases, etc.) or £2 per over-size item (e.g. large suitcases, folded-up scooters or bicycles, etc.). Our cloakroom is free for Saatchi Gallery Members.

Refreshments:

Currently, there is no café or restaurant facility on site. Food is not permitted to be consumed within the Gallery. Water bottles can be filled using the taps in the toilets.

Assistance animals

Guide and assistance animals are permitted at Saatchi Gallery. To protect the artworks in our care your assistance animal should be appropriately trained, supervised, and kept under your control throughout your visit. No animals except assistance animals are permitted in the gallery.

If possible, we ask for dog owners to bring their Assistance Dogs UK (ADUK), Assistance Dogs International (ADI) or the International Guide Dog Federation (IGDF) identification book and animals should wear the appropriate tabards or harnesses.

Neurodivergent & autistic visitors

Typically, our busiest periods are 10:00–12:00 and 14:00-16:00, and weekends are usually much busier than weekdays.

Loud noises, flashing and bright lights, and strobe lighting may feature in some of the artworks on display. Please note that there are changes in texture and colour of flooring throughout the Gallery. If you require specific information before the day of your visit, please email admin@saatchigallery.com or telephone 0207 811 3070. On the day of your visit, you are welcome to speak to the staff at our Front of House desk.

Visitors living with dementia

It is important to us that anyone with lived experience of dementia (at any stage) can fully access and enjoy everything Saatchi Gallery has to offer. Our Gallery Assistants are all Dementia Friends working with the Alzheimer’s Society’s initiative.

We continually work with charities such as Age UK and Open Age as part of our learning programme. For information on how to get involved, please visit www.saatchigallery.com/learning

Blind & visually impaired visitors

Our Gallery Assistants are regularly trained to introduce and discuss the artworks with all visitors. Large print exhibition text is available for some shows. Please speak to the staff at our ticket desk to receive this.

If you require an accessible tour guide, please let us know in advance as this service is limited.

For more information regarding our exhibition tours or workshops, please visit www.saatchigallery.com/learning or email education@saatchigallery.com. Please notify us in advance if you would like to be guided to the Gallery from a car or public transport stop.

Deaf & hearing-impaired visitors

For any exhibitions that are accompanied by an audio guide, transcripts are available upon request from the audio desk at the entrance of the exhibition. Where possible, we aim for video installations that incorporate sound to be subtitled.

If you require an accessible tour guide, please let us know in advance as this service is limited. For more information regarding our exhibition tours or workshops, please visit www.saatchigallery.com/learning or email education@saatchigallery.com.

SEN students

Our educational programmes aim to reveal the possibilities of artistic expression to young minds, encourage fresh thought and stimulate innovation. Our Learning department are well-equipped to facilitate tours and workshops for all school children, regardless of age or ability. To enquire about a school visit, please visit www.saatchigallery.com/learning or contact education@saatchigallery.com.

Please note that artworks found in our exhibitions are not touchable. If there is an interactive element it will be clearly stated. If you have any doubt, please ask one of our staff members.

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